In July 2014, MSV Life p.l.c. (MSV) began implementing ALLFINANZ Interview Server (AIS) software from Munich Re Automation Solutions Ltd. to accelerate new business growth and further improve customer acquisition and service. A Munich Re ALLFINANZ team visited MSV last week. Implementation is expected by year-end.
“Our investment in Munich Re’s ALLFINANZ life insurance automation software and services empowers every MSV employee’s dedication to our goals of superlative customer service,” says David G. Curmi, Chief Executive Officer at MSV. “Service here isn’t a marketing assertion. Our high levels of customer concern set us apart from competitors and have been central to our success. We are eagerly replacing old technologies that barriered web-based sign-ups, added steps, and pushed up costs.”
Mr. Curmi continues, “we chose Munich Re’s ALLFINANZ Interview Server (AIS) because of its international reputation as the easiest to use and most flexible underwriting rules engine for life insurers. Our customers’ needs, industry competition and offerings will evolve. AIS enables agile responses, safe and profitable rule changes, clear what-ifs, and flexible reporting. Beyond the software’s successful demonstrations of speed and flexibility at every phase, our confidence was bolstered by our relationship with Munich Re’s reinsurance and consulting services, which began with our founding in 1994.”
Paul Donnelly, Executive Vice President at Munich Re Automation Solutions for Europe, Middle East & Africa, says, “MSV’s forward-thinking philosophy and actions should take it to the front of its field. By deploying ALLFINANZ AIS, the most complete end-to-end risk assessment solution to simplify sales and underwriting, MSV can expect rapid sign-ups, clearer, more-efficient underwriting, and reduced administration costs.”
The correlation between ALLFINANZ AIS’ electronic applications, faster binding of customers, and more predictable underwriting leading to higher income and profits is proven daily in industry-leading life insurance companies on several continents.
Other Munich Re-ALLFINANZ customers include Asteron and TAL Life Limited in Australia and New Zealand; De Goudse in the Netherlands; EuroLife in Cyprus; New Ireland Assurance Company; SpareBank in Norway; Liverpool Victoria, PruProtect, Unum Limited and Zurich Financial Group in United Kingdom; and Zurich Group and Ergo Direkt in Germany.
MSV Life p.l.c. is authorised by the Malta Financial Services Authority to carry on long term business under the Insurance Business Act, 1998.
Compliance No: 040814