Career Opportunities

Job Overview

The Project Manager is responsible for the overall planning, coordination, implementation, execution, control and completion of IT related projects, in a consistent manner and in line with the company strategy.

Key Responsibilities & Duties

• Plans and coordinates internal resources assigned to the projects plus third parties/vendors for the flawless execution of projects.
• Ensures that all projects are delivered on time, within the scope and established and approved budgets.
• Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensures resource availability and allocation.
• Develops a detailed project plan for each engaged project to monitor and track progress.
• Manages approved changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Reports and escalates to his/her reporting line management as appropriate.
• Successfully manages the relationship with the internal and external stakeholders.
• Performs risk management to minimise project risks.
• Manage project issues to minimise disruption and impact to project milestones.
• Create and maintain comprehensive project documentation.
• Participates in and reviews contracts/tenders about the related projects.
• Ensures that the IT security measures on the related projects are planned accordingly and in place following the Organisation’s policies and established standards and procedures.
• Attends briefings and meetings as necessary.
• Prepares and presents reports and other documentation to senior management as requested.

 Reporting Lines

• Direct supervision and guidance from senior management.

Academic and Other Requirements

• A minimum of three years of experience in project management
• Proven experience in successfully delivering projects in a large matrixed organization
• Good knowledge of insurance would be considered an asset
• Effective leadership, interpersonal, and communications skills
• The ability to command respect and to create a sense of community amongst the members of the project teams
• Excellent knowledge of techniques for planning, monitoring and controlling programmes
• Professional certification in Project Management, for example, PMP or Prince 2 would be considered an asset
• Good knowledge of project management methods
• Good knowledge of budgeting and resource allocation procedures
• Sound business case development and approvals skills
• Good understanding of the procurement process including negotiation with third parties
• Advanced skills and experience in supplier management
• Experience in portfolio management concepts and strategies

 Contact: HR Department – hrmalta@middlesea.com

Suitable for a part-qualified actuary (up to AIA level), also with strong IT skills to

• prepare actuarial valuations for IFRS17,
• perform Solvency II valuations,
• liaise with other business units and external auditors,
• perform other ad hoc projects and investigations.

MAPFRE Malta offers a competitive remuneration package, excellent working conditions, and for the right candidate, sponsorship towards qualification as a Fellow of the Institute and Faculty of Actuaries

Contact: HR Department – hrmalta@middlesea.com

The position will form part of the Company’s IT & Processes Area.

Key Responsibilities & Duties

• Understand the business and collects the information required in order to assist users in identifying the best technological solution;
• Lead business requirements initiatives, functional and non-functional, and prepare the documentation required to implement IT projects;
• Understand IT systems to guide users to design and implement solutions aligned and/or complementary with the IT system;
• Design and configure IT solutions to respond to changes in existing or new systems;
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
• Be able to define and validate prototypes featuring IT system changes and new requirements as needed;
• Be able to construct and define use cases;
• Create test plans to verify that requirements and specifications are met;
• Specify functional test cases;
• Participate in the process for estimating and planning IT projects;
• Be able to understand and model business processes;
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Participate in coaching and mentoring other analysts in their role.

Academic and Other Requirements

• A business or IT related degree or higher;
• A minimum of three years’ experience in a similar role;
• Excellent communication skills – verbal and written;
• Excellent command of the English language (Spanish will be considered an asset);
• Client oriented;
• Excellent in negotiation skills;
• Be able to prioritize work in accordance with the exigencies of the company;
• Be able to build strong and lasting relationships with end-users, partners and providers of services;
• Versant in typical software development methodologies – waterfall, agile etc.
• IT technical knowledge in the basic principles of software engineering and SQL;
• Knowledge and expertise in MAPFRE’s corporate solution TRON/NEWTRON would be considered an asset;
• Be able to travel.

• Are paid a very attractive base salary,
• Are paid a monthly production bonus,
• Are paid an annual variable salary over and above the base salary,
• Are covered by both a health and a personal accident insurance,
• Are paid an allowance for driving a scooter,
• Are not required to work during nights,
• Are refunded for CPC courses,
• Are not always required to pay accidents and tickets (T&C apply),
• Work on-call hours at a very attractive rate.

• Assisting the Risk Unit in carrying out Risk Assessments.
• Reviewing, monitoring and updating of risk observations and action plans.
• Conducting risk management surveys and assisting in the analysis of results.
• Provide support, education and training to staff to build risk awareness within the company.
• Reviewing and updating of risk registers and incident risk logs.
• Assisting the business in reporting risk related data.
• Contributing to the design, implementation and maintenance of an effective risk management system.

• Knowledge of Insurance and/or Financial Services
• Strong IT skills – Word, Excel, PowerPoint
• Self-motivated and shows initiative
• Energetic, positive and outgoing 
• Team player
• Ability to multi-task under tight deadlines

• Forming part of a dynamic team responsible for supporting and maintaining our various core and non-core business IT solutions in use by our Regional Offices, our back office personnel and our extensive extended network across Malta; 
• Constant co-ordination with our Service Desk to manage and resolve all raised tickets to the required Service Level Agreements;
• Liaise with our Corporate Technology Division in Madrid and all our other Partners for deliveries related to our Core Systems and other operational applications;
• Use of established problem-solving techniques and processes to address issues raised by our users and customers;
• Co-ordinate Change Requests to ensure any activity on our Production systems are properly planned and controlled;  
• Co-ordinate with IT Business Analysts to ensure there are clear and updated Technical Roadmaps for each application;
• Use of corporate tools such as HPSM and Clarity for management of tickets and changes;  
• Ensure that Support and Maintenance budgets are monitored on a regular basis;
• Maintain and improve customer and user relations by holding regular reviews with key stakeholders providing the necessary statistics and highlighting improvement areas;
• Product Management experience will be considered as an advantage.  

• Knowledge and expertise in MAPFRE’s corporate solution TRON/NEWTRON would be considered an asset;
• DEVOPS experience would be considered an advantage;
• A business or IT related degree or a minimum of two years’ experience in a similar role;
• Problem Solving Techniques;
• Excellent communication skills – verbal and written;
• Excellent command of the English language (Spanish will be considered an asset);
• Client-oriented;
• Excellent negotiation skills;
• Be able to prioritize work in accordance with the exigencies of the company;
• Be able to build strong and lasting relationships with end-users, partners and providers of services;
• Versant in typical software development methodologies – waterfall, agile etc.
• IT technical knowledge in the basic principles of software engineering and use of MS SQL;
• Be able to travel.

• Preparation of weekly, monthly, quarterly and annual reports
• Regulatory reporting
• Coordinating with Fund Managers and Custodians
• Coordinating with the Back Office
• Developing and maintaining management tools
• Monitoring of exposures and risks within the portfolios

• Excellent Communication and organizational skills
• Being a good team player
• Hands on experience of Microsoft Office
• Ability and initiative to handle increasing responsibility over time

MAIN TASKS:

• Working in a team in order to reach departmental goals on Personal Lines Business, predominantly consisting of Motor, Marine Hull, Home and Individual Health risks;
• Delivery of a high quality service and in a timely manner to direct clients;
• Technical analysis of commercial and personal line Proposals from direct and TII clients;
• Issuing of policy documentation and related data inputting/invoicing in the Company’s systems;
• Support and servicing of Direct existing business;
• General office duties, including liaison with the Technical Underwriting Unit and all other Support departments.

REQUIREMENTS:

• Minimum of 2 years working in an insurance technical environment;
• Knowledge of Microsoft Office Tools/Applications;
• Negotiation Skills;
• Strong Communication Skills – verbal and written;
• Strong Analytical Skills;
• Preference will be given to applicants who attained a CII qualification (minimum Dip CII) or who are in an advanced progress towards achieving such qualification;
• Ability to work independently with minimal guidance and part of a team.
• Team Player

LANGUAGE:

Maltese:     Level: Excellent

English:      Level: Excellent

Spanish:     Level: any level is considered an asset

Applicants are kindly requested to send an updated CV to HR Department, hr@middlesea.com by not later than 22^nd April 2022