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Manufacturer of the product is: MAPFRE Middlesea

MAPFRE Middlesea p.l.c. (C-5553) is authorised by the Malta Financial Services Authority (MFSA) to carry on both Long Term and General Business under the Insurance Business Act. MAPFRE Middlesea p.l.c. is regulated by the MFSA.

MAPFRE Assist offers various assistance services such as roadside, home and medical emergencies.  The first assistance service is available 24/7 (including Sundays and Public Holidays) and case continuation is based upon claim coverage and your policy terms and conditions during office hours.  In addition, Middlesea Assist also provides general call-centre services and various levels of warranties for used and new cars, appliances, portable computer equipment and smart phones.

Since its inception, roadside assistance has been one of MAPFRE Assist’s core competences.  Services include repair on the spot following mechanical or electrical breakdown, battery boost and flat tyre assistance, towing of motor vehicle following a breakdown or accident, second delivery service, fuel delivery and locksmith service.  This service is provided in all Europe. Clients can use our Whatsapp service and get in touch with us on (+356) 7948 0200.

This service helps to solve electrical and plumbing emergencies at home, such as burst water supply pipes, lack of electrical power, pest control, janitor services, locksmith services, security guard service, and psychological assistance following a traumatic event.  This action limits the damage that might be caused by such emergency and minimize your frustration.

Medical Assistance is only offered to policy holders of MAPFRE Middlesea’s Health Insurance. These services are offered by MAPFRE Assist.

MAPFRE Middlesea’s Health Insurance policies also include an exclusive Second Medical Opinion Service program, which is now being provided by MAPFRE Assist which forms part of an International Assistance Network. If one diagnosed with a serious illness and would like to get further confirmation, this benefit gives the patient access to a network of acknowledged international medical experts.

MAPFRE Assist is part of MAWDY (MAPFRE Worldwide Digital Assistance) – a global insurance, reinsurance and services company founded in Madrid (Spain) in 1989 and operating worldwide. It is present in 45 countries, and have more than 1,572 corporate clients, with 111.9 million people who benefit from the  services.

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