Accessibility

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Mapfre Malta p.l.c. (C-5553) and Mapfre MSV Life p.l.c. (C15722) are committed to ensuring the accessibility of its digital products and services. Working towards continuous improvement of the user experience and compliance with relevant accessibility standards.

This accessibility statement applies to all digital services provided through this website.

Compliance status

Mapfre Malta p.l.c. (C-5553) and Mapfre MSV Life p.l.c. (C15722) are partially compliant with AA level of WCAG 2.1 since some contents do not fully adhere to accessibility standards.

The WCAG (Web Content Accessibility Guidelines) criteria define the requirements for designers and developers to improve accessibility. There are three levels of conformance: Level A, Level AA and Level AAA.

At Mapfre Malta p.l.c. (C-5553) and Mapfre MSV Life p.l.c. (C15722) we are aware that our digital services provided through this website do not yet meet all WCAG criteria, so we continue working to provide the best digital experience.

Our Commitment and measures to improve accessibility

WCAG compliance

We are committed to following WCAG 2.1 guidelines to ensure that our digital content is perceivable, operable, understandable and robust.

Ongoing Testing and Evaluation:

We conduct accessibility audits and testing with the goal of identifying and correcting barriers to accessibility.

Collaboration with Users:

We value feedback from users, especially those who may have specific accessibility needs. We are committed to working together with our community to continually improve the experience for everyone.

Contact us:

If you encounter any accessibility barriers or have questions related to the accessibility of our services, please click here: Accessibility Form

The approximate response time is five working days.