Mapfre Msv Life Successfully Transitions to Next-Generation Cloud Solution for Underwriting with Munich Re and ALLFINANZ New cloud-based risk assessment capability enables fast, consistent decisions at point of sale and unlocks a smoother customer experience

19 May 2026

Mapfre Msv Life today announces the adoption of SARA, a state‑of‑the‑art, digital underwriting and risk assessment solution from Munich Re, designed to modernize life insurance underwriting and accelerate new business in Malta.

Built on Munich Re’s underwriting expertise and powered by ALLFINANZ – the cloud-native platform for digital underwriting and analytics – SARA delivers a continuously evolving rulebook to drive profitable decisions. Delivered as a SaaS solution, SARA has been seamlessly integrated into Mapfre Msv Life’s systems via API, enabling the company to scale its digital underwriting capabilities quickly, securely, and with confidence.

A first‑mover step for Malta

The Maltese life insurance market is seeing rising customer expectations for digital, instant, and more transparent journeys. With SARA, Mapfre Msv Life brings a proven model of automated underwriting to Malta, helping to reduce friction during application, improve decision consistency, and strengthen the overall customer experience.

SARA can underwrite more than 90% of life insurance applications at point of sale in under two minutes, while supporting a more personalized experience for applicants.

By adopting modernized automated risk assessment at the point of sale, Mapfre Msv Life aims to:

  • Accelerate application decisions and reduce time to cover
  • Increase consistency in underwriting outcomes and reduce operational rework
  • Improve customer experience by reducing friction in the buying journey
  • Build an underwriting foundation with innovation potential for deeper analytics and AI enhancements

Elvira Lopez de Lara Merida, CEO, Mapfre Msv Life, said:

“Launching SARA is a major milestone for Mapfre Msv Life and a meaningful innovation step for the Maltese life insurance market. It strengthens our ability to deliver fast, consistent decisions at the point of sale. This will help customers get covered sooner and enabling our teams and distribution partners to focus on advice and service rather than administration.”

Carlos Rodríguez García, Head of L&H Propositions Development, Southern Europe and Latin America, Munich Re, said:

“Life insurance underwriting is undergoing a fundamental shift. What was traditionally a source of friction for customers, intermediaries and distributors is becoming a strategic lever for sustainable, profitable growth. With SARA, we are driving this transformation at industry level, and we are especially pleased that trusted partners such as Mapfre Msv Life have chosen to lead this change alongside us.”

Alby van Wyk, Chief Commercial Officer, Munich Re Automation Solutions, added:

“Moving from on-prem software to cloud-native underwriting capabilities is an important step for insurers looking to innovate. The ALLFINANZ SaaS platform not only enables faster updates with minimal disruption but also creates a strong foundation for ongoing enhancements, embedded AI capabilities, and future underwriting innovation. We commend Mapfre Msv Life’s forward thinking and drive to deliver a modern insurance experience”

-ENDS-

About Munich Re

Munich Re is one of the world’s leading providers of reinsurance, primary insurance and insurance-related risk solutions. Munich Re is globally active and operates in all lines of the insurance business. Since it was founded in 1880, Munich Re has been known for its unrivalled risk-related expertise and its sound financial position. Munich Re leverages its strengths to promote its clients’ business interests and technological progress. Moreover, Munich Re develops covers for new risks such as rocket launches, renewable energies, cyber risks and artificial intelligence. In the 2025 financial year, Munich Re generated insurance revenue of €60.4bn and a net result of €6.1bn. The Munich Re Group employed about 44,000 people worldwide as of 31 December 2025.

About Munich Re | Munich Re

About Munich Re Automation Solutions 

Munich Re Automation Solutions, a division of Munich Re, is a global leader in next‑generation digital underwriting, analytics, and new business solutions for the life insurance industry. Its ALLFINANZ SaaS platform enables insurers to enhance risk assessment, improve operational efficiency, and accelerate growth through intelligent automation. With ALLFINANZ, insurers can quickly adapt underwriting rules and processes, deploy new digital services, AI models, and produce actionable insights to continually improve business performance.

40 Years Munich Re Automation Solutions | ALLFINANZ

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