MotorMax Insurance – FAQs

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Manufacturer of the product is: MAPFRE Middlesea

MAPFRE Middlesea p.l.c. (C-5553) is authorised by the Malta Financial Services Authority (MFSA) to carry on both Long Term and General Business under the Insurance Business Act. MAPFRE Middlesea p.l.c. is regulated by the MFSA.

   | Middlesea

What is Motormax?
Motormax is Malta’s first usage based insurance. Motormax introduces a new concept – Pay as you Drive. The cost of your insurance is calculated based on how you drive and not based on age. The better you drive the less expensive is your insurance.
This data can only be viewed by you. Mapfre Middlesea receives only aggregate data and your privacy is guaranteed!
How does the tracker work?
A tracker is equipped with GSM and GPS technology. You vehicle whereabouts are identified through GPS and all data is sent using GSM (mobile phone networks). The location of the vehicle is only viewable through the official Motormax app or website which is only accessible to you. You can also access other vehicle data such as speed, ignition status and other vehicle parameters
Do I have to pay for the Drivesafe box that goes in my car?
No, Mapfre Middlesea pays for the device and installation.
How is the data used?
The information is used to analyse your driving behaviour and to verify your policy details as well as whether you qualify for a discount.
How will I be able to tell if my premium is going to change?
We provide you with access to your online web portal and mobile app where you can view your MotorMax discount Factor and driving reports. We will contact you at the time of renewal and give you notice of the percentage discount for which you qualify.
How can I download the app?
The app is downloadable from Google Play or from Apple App store. You can install it on your phone and log into your account and start monitoring your driving habits with ease. You also can locate your car in real time. All this for your peace of mind!
What other features are included in the app?
You can locate your car in real time. You will also receive notifications if your car has moved and also send for Mapfre Assist your current location all in a touch of button. Should your parking meter expires Motormax app will alert you immediately! We have also thought about your safety and should you crash with your car our call centre will receive an alert and contact you immediately. At the end of each day you can monitor your average speed, total mileage and also see how many hours you have driven at night. Now isn’t that cool?
What data does the device collect?
The device collects information about when the car is used, how far it travels and its location, as well as data on your driving behaviour including speed.
What happens if I change my vehicle after taking out Motormax Insurance?
If you change your car you need to uninstall the telematics device from your old car and transfer it to your new vehicle.
Why do you need to install a telematics device in my car?
MotorMax is an insurance policy which rewards good driving behaviour.
To assess your driving, we need to install a telematics device to collect various information from the vehicle such as location, when and how it is driven.
It is a condition of this policy that the device is installed in your vehicle within 28 days of purchase of the policy. This is so we can start as quickly as possible to accurately measure how the vehicle is being driven.
Will I have a curfew with the policy?
No, you can drive at any time of the day or night with no curfew – however frequently driving at night time (between 0:00 and 04:59 am), will reduce your driving score.
How do I apply?

Ok so you want to drive the MotorMax way! Just contact or visit Middle Sea House in Floriana, our Regional Offices in Bkara and Luqa or one of our Authorised intermediaries and you are on your way to get MotorMaxed! When you purchase the insurance you will be given an appointment for installation of the MotorMax device. The installation is carried out by our telematics partner – HandsOn Systems located in Qormi.

Head Office & Regional Offices